Patient flow workflow
Diagram the patient flow through an emergency room and locate bottlenecks.
Patient-flow workflow diagram annotated with queue points, one identified bottleneck, and a written justification of why it is the highest-impact constraint.
- 1Do thisDiagram the patient flow through an emergency room and locate bottlenecks.
- 2Use this resource
- 3Submit thisNotebook check: Patient-flow workflow diagram annotated with queue points, one identified bottleneck, and a written justification of why it is the highest-impact constraint.
- 4Submit it here
- 1CMSD website. Go to clevelandmetroschools.org and click the Clever button.
- 2Clever. Clever opens. Sign in if it asks.
- 3Microsoft (district) login. Use your district Microsoft account (the one for school).
- 4Schoology. Open Schoology, then your class, then Assignments, and find the file named below.
The file to submit is named: Biotechnology for Health (Biomedical Innovations) › Triage, patient flow, stakeholder needs, systems constraints. Debate: speed vs equity. › Notebook checkOpen Schoology
- CER:
- Claim, Evidence, Reasoning — make a claim, back it with evidence, explain your reasoning.
- SOP:
- Standard Operating Procedure — the exact steps to follow (especially in a lab).
- Tracker:
- Your PLTW progress log where you record completed evidence.
- myPLTW:
- The PLTW course site where you do the online activities — you open it through Schoology.
Minute-by-minute · 80-minute block
💡 Big idea: A bottleneck in a patient-flow system is where the human cost of an inefficient design becomes measurable -- finding it is the first step to fixing it.
- 0-10Introduce patient-flow diagrams: what they show and how to read them
- 10-30List and sequence every step from ER arrival to discharge
- 30-50Annotate the workflow: mark waiting zones and queue points
- 50-65Bottleneck analysis: identify the highest-impact bottleneck and justify it with reasoning
- 65-77Submit annotated workflow notes with bottlenecks labeled
- 77-80Exit check: one-sentence explanation of why your chosen bottleneck matters most
- • Today you will trace the path a patient takes through the emergency room from the moment they arrive.
- • Mapping that flow reveals where the system slows down -- and slow-downs in an ER can be life-threatening.
- • You will identify the bottleneck your team will eventually redesign.
- • This workflow analysis connects directly to the systems-thinking strand of the BI capstone and to WebXam 072125 lab-process skills.
- 1List the sequence of steps a patient moves through from arrival to discharge.
- 2Mark where waiting or queuing happens.
- 3Identify the step most likely to be a bottleneck and why.
- 4Annotate the workflow with one systems constraint at each bottleneck.
- 5Submit your workflow notes with bottlenecks labeled.
- • You can diagram patient flow from arrival to discharge.
- • You can identify and justify at least one bottleneck.
- • The sequence of steps a patient moves through from ER arrival to discharge.
- • What a bottleneck is and how to locate one by looking for where waiting or queuing accumulates.
- • How systems thinking connects a single bottleneck to the experience of every stakeholder downstream.
Your PLTW work today
Triage, patient flow, stakeholder needs, systems constraints. Debate: speed vs equity. · Patient flow workflow
Day 3 of this lesson. Open this exact section in myPLTW (reached through Schoology), then do the work below.
Do this: Open Problem 1 in your myPLTW course shell and locate the patient-flow or simulation activity to review the workflow diagramming format.
Mark the workflow activity complete in your tracker after submitting your annotated flow diagram.
The stakeholder map is done; by end of today your patient-flow diagram with a labeled bottleneck should be submitted.
Annotated patient-flow diagram with bottleneck labeled and a written justification.
All PLTW activities are completed inside the PLTW course environment — this page only gives direction. Submit producibles on Schoology.
Today's PLTW tracker
Check things off as you work, then submit. This tells Mr. Mendoza how you're doing so he can help the class. It does not replace turning in your producible on Schoology.
Use the code Mr. Mendoza gave you, not your name. Saved on this device.
Triage, patient flow, stakeholder needs, systems constraints. Debate: speed vs equity. · Patient flow workflow
Open Problem 1 in your myPLTW course shell and locate the patient-flow or simulation activity to review the workflow diagramming format.
The stakeholder map is done; by end of today your patient-flow diagram with a labeled bottleneck should be submitted.
This is how Mr. Mendoza sees the class keeping pace with PLTW. Be honest, it only helps if it is accurate.
🎯 Diagram the patient flow through an emergency room and locate bottlenecks.
- List the sequence of steps a patient moves through from arrival to discharge.
- Mark where waiting or queuing happens.
- Identify the step most likely to be a bottleneck and why.
- Annotate the workflow with one systems constraint at each bottleneck.
- Submit your workflow notes with bottlenecks labeled.
Notebook check: Patient-flow workflow diagram annotated with queue points, one identified bottleneck, and a written justification of why it is the highest-impact constraint.
Submit on SchoologyUpload by 11:29 PM for full credit.
| Task | Who |
|---|---|
| List the sequence of steps a patient moves through from arrival to discharge. | _______ |
| Mark where waiting or queuing happens. | _______ |
| Identify the step most likely to be a bottleneck and why. | _______ |
| Annotate the workflow with one systems constraint at each bottleneck. | _______ |
| Submit your workflow notes with bottlenecks labeled. | _______ |
Working solo? Put your own name in "Who" for every row.
- You can diagram patient flow from arrival to discharge.
- You can identify and justify at least one bottleneck.
Teacher-posted resources
Classroom documents for this lesson. Ones marked “Open the file” open right here; the rest are posted in Schoology. Use the label on each card to choose the right move.
Open this when the class reaches this activity and use it to complete the required lesson artifact.
Placement rationale
Matched Emergency room design and triage by path:Biomedical-Innovations/Problem-1_Emergency-Room/1.1_Emergency-Room; keywords:er design. Score 138. Visibility: student-schoology (student-facing resource; link through Schoology rather than local path).
Open this when the class reaches this activity and use it to complete the required lesson artifact.
Placement rationale
Matched Emergency room design and triage by path:Biomedical-Innovations/Problem-1_Emergency-Room/1.1_Emergency-Room; keywords:triage, admission. Score 138. Visibility: student-schoology (student-facing resource; link through Schoology rather than local path).
Use this as the classroom resource for Emergency room design and triage.
Placement rationale
Matched Emergency room design and triage by path:Biomedical-Innovations/Problem-1_Emergency-Room/1.1_Emergency-Room; keywords:triage, er design. Score 138. Visibility: student-schoology (student-facing resource; link through Schoology rather than local path).
How to get there: open the CMSD website, click Clever, sign in with your Microsoft (district) account, then open Schoology from Clever.
WebXam practice
Cumulative WebXam review
A quick mixed-review pulling questions from earlier units plus today, so the WebXam material stays fresh.
Where this leads — careers
What today's skills lead to. These are real health-science careers this course builds toward. Tap one to see, on the US Department of Labor's O*NET site, what the job actually involves, what it pays, and how fast it is growing.
What to do if you were absent
Run the ER simulation individually using a teacher-provided patient-flow dataset: trace patients through the workflow, identify bottlenecks in the data, and submit an annotated flow diagram.
CDC Emergency Department VisitsThen submit your Notebook check on Schoology.
Class still runs. Complete the online activity above (it's self-guided). Need the concept taught without a teacher? Use this authoritative explainer:
CDC Emergency Department Data- CompleteEvery required part of the artifact is present, nothing left blank.
- AccurateThe science and the data are correct and match the evidence.
- Scientific reasoningYou explain your claim with evidence and reasoning (CER), not just an answer.
- Professional communicationClear, organized, labeled, and written the way a clinician or scientist would.
- SubmittedTurned in the right way (Schoology for routine work) and confirmed.
Drop your Thu, Jan 28, 2027 · Patient flow workflow here. Use a clear file name (your initials + project). Routine work still goes to Schoology (via the CMSD portal).
Upload a project